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Place Matters

Location's Effect on Productivity
by Barbara Joyce Frank, Ph.D.

Published in Reston Chamber of Commerce Business Update,
July 26, 2000

"Where should we hold the meeting?" is a question often asked and frequently answered with the easiest logistical solution: the same old conference room down the hall or at the same old hotel. Under these conditions, it is no wonder participants show up with the same old attitude.

Although it is not intentional, the subliminal message is that it is just another meeting, i.e., business as usual. The same old conference room may even trigger memories of past unsuccessful meetings, hardly the right setting for positive new and creative thinking. Participants often sensing that another meeting may place new demands on their already hectic schedules, approach meetings held in the same old locations with less than an enthusiastic attitude.

When a meeting is critical for the success of the team or organization, taking into account where the meeting is held is an extremely important factor. Indeed, location is an often-neglected strategic variable that needs to be given higher priority. Place matters.  If it is essential that participants focus on a particular matter, than it is necessary to have the meeting off-site, where office diversions and conflicting job demands are removed. Even hotels have their distractions, especially when other groups with different agendas are sharing common space. Every effort should be made to minimize interruptions to guarantee privacy for your group. Ideally the meeting site should have the right ambiance, a comfortable and yet stimulating environment, which will aid rather than hinder the creative thinking process of the meeting participants.

Participants deserve to be pampered when they are being asked to make a greater effort or change the way they have been doing things. Therefore, their needs should be taken into account in selecting a site with the emphasis on minimum hassle in terms of travel time, parking and dining. Taking care of these basic concerns for your participants will free them up to deal with the issue at hand. If it is within the budget, catering the event has the effect that participants feel appreciated and become more cooperative.

In addition, valuable time is saved rather than lost at a critical time of the day. If people have trouble getting to or from their lunch location, they are often less agreeable to tackle the important closure process of the afternoon. Keeping the participants on-site and taking care of their dining needs, often allows for the possibility of further dialogue through the lunch hour and creates a willingness to see the process through conclusion in the afternoon.

One needs to think strategically about meetings as they are at the core of the success of the organization.  Choosing the right location is a critical factor to ensure a successful productive meeting and must be given full consideration when planning the meeting.


Dr. Barbara Frank is an experienced meeting facilitator and creator of Meeting Oasis a firm specializing in meetings and team performance enhancement in metropolitan Washington.


Published in Reston Chamber of Commerce Business Update, July 26, 2000

 

 

Dr. Frank, Founder of
Meeting Oasis and
Team Performance Expert
,
offers team building &
  facilitation upon request 

 

Successful Meetings
Don't Just Happen

by Dr. Barbara Joyce Frank

Published as


"Facilitators: A meeting facilitator explains how her job is crucial to the meeting process"
 in The Complete Event and Meeting Planner, Fall/Winter 2000/2001.

The sales team is not performing well; communications between different departments is far from optimal; a major change at the senior management level calls for adjustments in mid-management - all good reasons to call a meeting.

People are gathered and sequestered for a day. Logistical arrangements for the meeting room, food and audiovisual equipment are handled flawlessly by planners. Yet, instead of getting the results so urgently needed, the meeting becomes a griping session and people leave disgruntled. The meeting is perceived by all to be a waste of time, money and effort. 

What went wrong and what can be done so that future meetings are productive events?

Read more...

 

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